Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
SITHFAB008A Mapping and Delivery Guide
Provide room service
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | SITHFAB008A - Provide room service |
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Description | This unit describes the performance outcomes, skills and knowledge required to provide room service in commercial accommodation establishments. Some States and Territories may have legislative requirements in relation to service of alcohol. | ||
Employability Skills | The required outcomes described in this unit of competency contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit is packaged will assist in identifying employability skills requirements. | ||
Learning Outcomes and Application | This unit applies to all establishments where room service is provided, such as hotels, motels and bed and breakfasts. It generally reflects the role undertaken by food and beverage attendants in large establishments, but could also involve front office personnel and kitchen staff. Persons undertaking this function usually work as part of a team with some autonomy and responsibility for own work outputs. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | This unit must be assessed after the following prerequisite unit:SITXOHS002A Follow workplace hygiene procedures. | ||
Competency Field | Food and Beverage |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Take and process room service orders. |
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Element: Set up trays and trolleys. |
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Element: Present room service meals and beverages to guests. |
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Element: Present room service accounts. |
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Element: Clear room service area. |
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